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Privacy

We, The Hospital Research Foundation, are committed to respecting the privacy of individuals who visit and use the Hospital Research Home Lottery website. This statement informs how your personal information is collected and used in connection with the site, the purpose for which it is collected and used, with whom the information will be shared, how long your information will remain stored, and what security measures are in place to protect your information.

Collection and Use

If you have supported The Hospital Research Foundation in the past, we thank you for your support. For previous supporters, we have the contact information we collected when you purchased your ticket. This information is used to contact you about this Hospital Research Home Lottery. The database of this information used for this purpose contains no financial information. You will also have the opportunity to unsubscribe from future emails.

We do not automatically gather any additional personal information from you when you visit the site. Personal information is collected and stored only if you supply it voluntarily during the process of ordering a ticket.

We use software that receives and records the Internet Protocol (IP) address of the computer that has contacted the website. This information is only linked to the personal information that you provide at the time of a ticket order for the purposes of non-repudiation.

The email address that you provide in the process of requesting a ticket will be used to confirm your online ticket request and for notification of future such lottery events. You will have the option to not receive such email notifications by phoning the ticket administrator on (08) 8407 7212.

Personal information is collected and used to fulfil your order, notify you about future lotteries, contact prize winners and publicise the names of prize winners.

Disclosure

Information you provide in your ticket request is shared with the ticket administrator, for the purposes of order fulfilment. Your information may also be accessed, as necessary, by our other contracted service providers for the limited purpose of allowing such service providers to assist us in the administration of the Hospital Research Home Lottery. Your personal information is not shared with any other organisations, unless we otherwise have a legal duty or right. We do not sell, trade or lease our customer information.

Retention

Your contact information is retained for the purpose of contacting you about future lottery events. In the case of member/membership orders, your financial information is retained by SecurePay, a division of Australia Post, in order to facilitate future payments.

Manual order forms are retained by the ticket administrator for the required length of time as outlined in the relevant Gaming legislation.  

Security

Transactions with the server are protected via SSL encryption. The server is secured from intrusion both physically and from the Internet. We have made all reasonable efforts to protect the privacy of your personal information.

Access

If you wish to be removed from the database that is used to email information about our lotteries you may do so by following the appropriate link included in such emails.

You may also request removal from future emails or direct mailings by phoning the ticket administrator on (08) 8407 7212 or emailing info@homelottery.com.au.

Disposal

Your contact information is retained in the database until such time that you ask it to be removed by phoning the ticket administrator on (08) 8407 7212 or emailing info@homelottery.com.au and requesting removal.