Membership FAQ

What does it mean to become a Member of The Hospital Research Foundation Home Lottery?

Members are ongoing supporters of The Hospital Research Foundation Home Lottery who have their Home Lottery tickets issued automatically at the commencement of all future Home Lotteries.

Being a Member means that you will never miss out on tickets, and will be entered into exclusive, Member only draws!

Is there an advantage to becoming a Member?

Yes! There are several advantages of becoming a Member.

  • Members are guaranteed tickets in all future Hospital Research Foundation Home Lotteries. 
  • Members are guaranteed that their Home Lottery tickets will be included in all draws.
  • As a Member with active Home Lottery tickets, you will automatically be entered into the exclusive Member-only draw to win the ultimate Membership prize – a 2024 Audi Q4 e-tron and an 8-night Amalfi Coast and Rome getaway with $30,000 spending money.
  • Members can be proud of the real impact that their support has on the health and wellbeing of all South Australians, every day through funding equipment, improved care and developing better treatments.

How do I become a Member of The Hospital Research Foundation Home Lottery?

When ordering tickets online, you’ll have the option to select to become a Member of all future Home Lotteries.

If you don’t want to place an order for tickets in this Home Lottery, but you would like to become a Member of future Home Lotteries, please contact us on 1300 852 177 or email [email protected] with your full name and contact details, and we will contact you to establish your Membership.

How much does it cost to become a Member?

There is no joining fee to become a Member, and you can cancel or make changes to your Membership order at any time.

How many Hospital Research Foundation Home Lotteries are there?

There are currently three Hospital Research Foundation Home Lotteries per calendar year.

Am I given prior notice before my credit card is charged and tickets are allocated to me?

Yes. All Members will be notified prior to their credit card being charged, and tickets allocated.

Members can cancel their Membership, amend their ticket order and update credit card and personal details during this period by calling 08 8407 7212 or by emailing [email protected]

How do Members receive their tickets?

All Members with an eligible email address will receive their tickets electronically within 5 days of their credit card being charged.

For all Members without an email address, tickets will be sent via post within 10 working days of their credit card being charged.

What is the Member-only draw date?

The Ultimate Membership Prize will be drawn on Friday 4 October 2024.

*If all tickets are sold before midnight on Friday 6 September 2024, all draws (including the Membership draw) will be conducted early on Friday 20 September 2024.

Can I cancel my Membership?

You can cancel your Membership at any time by calling Deloitte on 08 8407 7212 or by emailing [email protected]

Can I get a refund on my Membership order?

All refund requests will be honoured if the payment method has been verified and the corresponding ticket(s) have not already been included in any prize draws.

How do I update my details?

You can update your details at any time by calling Deloitte on 08 8407 7212 or by emailing [email protected]

*To be eligible for the Membership draw, Members must have a valid ticket in the current Hospital Research Foundation Home Lottery and an active Membership to all future Home Lotteries as of the applicable deadline of the current Home Lottery.

Why do I need to provide my email address?

From January 2025, all communications including announcements and important updates will be sent via email. We’ll need your email address to send your tickets and let you know if you’ve won a prize! Please provide a valid email address so we can keep you up to date with important information about your Membership.

CONTACT DETAILS

Phone 08 8407 7212

Email [email protected]

The Hospital Research Foundation Group

Level 1, 62 Woodville Road, Woodville SA 5011

HOME LOTTERY LICENCE M14585
CASH CALENDAR LICENCE M14586
HOLIDAY FOR LIFE LICENCE M14587